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Communication
Engagement
Operations
Productivity
UX
Mobile and Frontline Support
With Omnia, organizations can deliver a tailored and engaging experience across devices, ensuring mobile and frontline workers stay connected, informed, and productive—no matter where they are.
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The Omnia mobile app, available on Apple Store and Google Play, is included in the license or subscription and provides robust tools for tailoring mobile solutions to meet diverse organizational needs.
Key features within this area include:
Include all employees: Deliver tailored mobile solutions to employees that do not have a Microsoft 365 license by using Omnia accounts.
Onboarding support: Omnia simplifies user enrollment and management with flexible options for users from central directories and locally managed profiles. QR codes and guided app downloads make the platform easily accessible for all employees, even those offline.
Authentication: Omnia offers several secure authentication mechanisms like password, OTP, email links, and more.
Flexible User Management: Enable rich profiles for users without M365 licenses to access all Omnia features.
Tailored mobile solutions: Just as Omnia empowers customers to setup several solutions within a M365 tenant, the mobile app can be configured to deliver several mobile solutions targeted to defined user groups.
Personalized feed: Deliver targeted news articles, social reactions, announcements, conversations, polls, tasks, and more delivered with push notifications.
Two-Way Communication: Foster engagement with interactive features like comments, reactions, and community discussions.
Manage tasks: Deliver and monitor tasks with sign-off capabilities. Deliver mobile-optimized step-by-step instructions and checklists.
Employee feedback: Use polls, surveys, and feedback channels for understanding employee voice.
Communities: Use social or knowledge sharing communities for collaboration and peer and group conversations.
Tailored mini-apps: Setup and deliver no-code mini-apps and tailored solutions for supporting recurring frontline needs as find product, deliver training resources, surface instructions, connect to business systems, find people, and more.
White-labelling: Align the app with your organization's identity for a seamless experience.
