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How to achieve tangible results from your intranet

When you’re planning a new intranet initiative, it’s crucial to choose a solution that meets your organization’s current needs and supports your long-term goals. At Omnia, we understand the challenges you face, and we’re here to help you navigate them.
By Omnia Coach

Anders Fagerlund

Gothenburg, Sweden

CONTENT IN THIS ARTICLE

Success Factors
Evaluate Results
Intranet

With the recent acquisition of LiveTiles, we’ve strengthened our expertise, delivering solutions that are more powerful and versatile than ever. Our approach is designed to deliver results that matter to your organization. If you’d like to learn more about how we can help, please reach out and contact us.

A Product That Stands Out in the Market

You might already know Omnia as a top-rated intranet product, praised by industry experts and trusted by award-winning customers. But our offering goes beyond delivering great intranets. Omnia is backed by comprehensive support, a proactive customer success program, and a knowledgeable partner network across North America, Northwestern Europe, and Australia.

After the acquisition of LiveTiles, our business is stronger than ever, now with over 150 employees supporting a customer base of more than 800 organizations. As we merge our product portfolios, our platform will stand out in the market, delivering even greater value.

Omnia excels at engaging, empowering, and informing employees. Omnia also supports operations and boosts productivity with features like AI, analytics, frontline support, customizable search, and enhanced management of documents, processes, projects, tasks, and more.

For organizations with complex requirements—such as multiple channels, brands, languages, user types, and governance scenarios—Omnia will be a strong contender for making the product shortlist.

A Long-Term Partnership for Sustainable Success

What truly sets Omnia apart is our dedication to delivering tangible results. We recognize that intranet success is an ongoing, iterative process. That’s why the Omnia Customer Success Program ensures customers achieve measurable outcomes and drive sustainable change. We are committed to providing best practices, mentorship, and expert knowledge long-term to help our customers meet their goals.

And we have the means to back this up: Omnia provides structured processes and tools to measure intranet impact, monitor user satisfaction, and review user experience. Our robust analytics and employee feedback tools are designed to help you stay on track and meet your goals.

Omnia’s commitment to customer outcomes and measurable results will prove more valuable than any individual feature in the long run.

What’s Next for Omnia?

As part of our ongoing commitment to improvement, we’re excited to announce new vital initiatives.

Customer Success Program: First, we’re enhancing our Customer Success Program with new resources and models to improve support throughout the customer journey. This includes better onboarding processes, tools for gathering employee feedback, and pre-prepared reports for benchmarking.

Product Development: Second, we’re advancing product development in several priority areas. We’re enhancing customizable dashboards and tools to better evaluate intranet impact against your goals. We’re also integrating AI to deliver new solutions like personalization, conversational search, and task management. For organizations with frontline workers, we’re expanding features to better support their needs.

New Content Editor: Additionally, we’re launching a new theming model and template-based content editor to simplify the creation of a unified and engaging design.

Omnia and LiveTiles: A Stronger Partnership for Your Success

The recent merger between Omnia and LiveTiles marks a significant step forward in what we can offer. By combining our strengths, we’re able to provide a more powerful and versatile platform, ensuring you have the best tools to achieve your intranet goals. If you’re planning a new intranet and seek a partner committed to your long-term success,

Omnia is here to support you, helping you achieve tangible results and drive sustainable change. Please reach out and contact us for a discussion about your next intranet or request a product demo with our intranet experts. For further advice on successful intranets, please check out this document: The Step-by-Step Guide to Achieving Intranet Success.

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